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CRM Specialist

  • CRM Specialist
  • Auckland
  • $70k - $80k
Following application, a talent agent will review your CV, cover note & portfolio against the role and will be in touch within 72 hours (it's the polite thing to do isn't it?).
  • Full Time
  • Closed
Will Gregory image

Role is with:

Will Gregory Talent Director - Marketing & Media

A rare opportunity where Marketing meets Heart! Our client is looking for a marketer skilled in CRM & Direct Marketing to work in an organisation that does good in this world!

Seeking a keen Intermediate level candidate who is skilled in CRM & Direct Campaign Management and is looking to step up. The day to day role will see you continuously creating, implementing and improving the customer lifecycle and experience.

You'll come from a background of Customer Loyalty, CRM, or Ecommerce. You'll have a passion and experience in both traditional direct & digital marketing, knowing how to create and deliver impactful communication experiences for audiences that drive tangible results for the for this organisation. This is a truly fantastic role for someone with confidence and ability to bring a creative flair to their work, wanting to work with a company who actually makes a difference in peoples lives. 

If you are interested in this role, APPLY NOW!

Required Experience:

  • 3+ years experience in direct marketing, CRM, Customer Loyalty, or Ecommerce based roles
  • Experience working across both Digital and Direct Mail Channels


  • Creation and implementation of effective supporter lifecycles and audience experiences to maximise engagement, outcomes and lifetime value
  • Acquisition of new customers through direct and digital marketing channels
  • Drive and deliver campaigns via EDMs, Direct Mailers, Social Media and other emerging technologies
  • Taking ownership of Direct Mail, and develop ideas on how to set the organisation apart from others in the sector
  • Work closely with the Marketing Manager and Database Coordinator to deliver innovative engagement strategies
  • Manage the relationships with third-party providers to build plans and monitor the results
  • Review and optimisation of the existing approach and processes

Required Skills:

  • Experience working across Email Marketing platforms
  • Working knowledge of Direct Mail campaigns
  • Managing multi-channel marketing campaigns
  • Ability to understand data and contribute to insights
  • Exceptional organisational skills
  • Working in CRM & CMS platforms
  • A/B campaign testing
  • Digital and Social communication platforms
  • Database growth and management

Required Qualification:

  • Relevant Tertiary education (Marketing, Communications, Commerce or alike)

Personality & Culture:

  • Creative & Positive
  • Has initiative and can work autonomously
  • Dependable
  • Great attention to detail
  • Confident & Motivated
  • Excellent communication skills

Let Will Gregory and The Pond agents help you realise your market value and future career potential. Apply today, or get in touch for more information.

Please only apply if you have a valid NZ work visa. 

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