Issue

A leading homeware business needed to fully automate its business in order to drive its business to the next level. This involved looking at the website, the sales and the supplier processes.

Contribution

Liz came on board to provide the strategy and consulting from a digital standpoint as well as to project manage the solutions. She managed the design and development of the rebuild of the website with a focus on getting more conversions from online customers.

She also looked at the sales funnel to take away any pain points that customers and the client may encounter. Resulting in creating a dashboard for managers to see website conversions, creating an online quote process and fully automating the supplier process.

This project is ongoing as new features are added on and Liz project manages all of these upgrades as well.